Privacy Policy

Privacy Policy – De Kothuize

1. Introduction
De Kothuize respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013, also known as POPIA.

2. Information We Collect
We may collect the following information when you make a booking or enquiry:

  • Full name

  • Contact details, including email address and phone number

  • Booking details and preferences

  • Any additional information you voluntarily provide

3. Purpose of Collection
Your information is collected and processed for the following purposes:

  • To manage and confirm bookings

  • To communicate regarding your enquiry or reservation

  • To provide services related to your stay or event

  • To comply with legal and regulatory requirements

4. Lawful Basis for Processing
We process your personal information based on your consent and where necessary to fulfil contractual obligations related to your booking.

5. Information Sharing
We do not sell or rent your personal information. Information may only be shared:

  • With service providers directly involved in fulfilling your booking

  • Where required by law or regulatory authorities

6. Data Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.

7. Retention of Information
Personal information is retained only for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

8. Your Rights
You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where applicable

  • Withdraw consent at any time, subject to legal or contractual limitations

9. Contact Details
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

De Kothuize
info@dekothuize.co.za

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